Frequently Asked Questions
Everything you need to know about our premium apparel and collectibles.
How long does shipping take for pre-order items?
Pre-order timelines vary by product and are listed on each product page. Generally, items ship within 2-4 weeks after the official release date.
What is your return policy for apparel?
We accept returns on unworn and unwashed clothing within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I care for my UDON graphic tees?
To preserve the high-quality print, we recommend washing your apparel inside out in cold water and tumble drying on low heat or air drying.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 2 hours of placement if you need to make any modifications.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.